a lady named Sunny, she is not kind at all, she almost always responds badly when you ask for help or information, customer support 0, she has no patience in explaining how to use an app to being able to use the application, terrible, terrible service with 0 humanity, what a shame.
Unfortunately one of the 3 illuminated signs arrived all broken and useless, the quality is average, I expected better quality
Risposta del fornitore:
Hello dear, I'm very sorry for the problem this has caused you. I have discussed the issue with Ms. Sunny. The goods are transported by your own freight forwarder. When you receive the goods and find that they are damaged during transportation, you should give feedback to the transportation company as soon as possible to obtain compensation, instead of leaving a negative review without communication at the first time.
21 Dec 2023